Thank You for Choosing VIP Desert Safari UAE
By booking a trip through our website, you agree to our terms of use. Please read the following terms and procedures carefully to ensure you understand the conditions of your chosen experience. The terms listed below apply to all bookings made through our website:
1. Pricing
We strive to offer competitive pricing and the convenience of online reservations. Unless otherwise stated, prices quoted on our website are per person and do not include gratuities for tour guides or drivers, passport/visa fees, travel insurance, food and beverages, accommodation, room service, or laundry. Prices may change without prior notice due to unforeseen circumstances, such as increases in airline fares, hotel rates, or transportation costs.
2. Methods of Payment
We accept major credit cards, including Visa, MasterCard, American Express, Discover, and Diners Club. Full payment must be made via credit card, and guests are required to provide their card details to complete the transaction. This charge will appear on your statement.
3. Confirmation of Payment
After your payment is processed, our travel consultants will send a confirmation slip via email. This confirmation serves as proof of payment to redeem your tour package. Please ensure that all information regarding your travel needs is accurate at the time of booking.
4. Cancellation & No Show Policy
4.1 Cancellation
- Each tour/activity/hotel has its own cancellation policy. Clients should read the specific cancellation policy before booking.
- Combo tours can be canceled, but canceling one tour in a combo will remove the combo offer, and the individual price for the remaining tours will apply.
- Visa fees are non-refundable once payment is made on our website.
- When booking combos, ensure all options are available; otherwise, you may only enjoy the services you selected.
4.2 No Show
- No refunds will be issued for no-shows. This includes unused tickets, sightseeing tours, car rentals, or chauffeur services. Rescheduling is also not permitted for confirmed tours or transfers.
5. Cancellation Procedures
Before canceling, please review the cancellation policies that apply to your package. To cancel all or part of your reservation, notify VIP Desert Safari UAE in writing. Upon receiving your cancellation request, we will confirm the cancellation and inform you of any applicable fees. We are not responsible for cancellations not received or confirmed.
6. Itinerary Amendments
Itineraries and services may change based on local conditions, weather, or other factors. If changes occur, we will provide comparable options based on availability. We reserve the right to make minor itinerary adjustments without compensation. No refunds will be issued in the event of force majeure, such as natural disasters.
7. Hotel Accommodation & Check-in – Check-out Policy
If we cannot secure accommodation in your preferred hotel, we will do our best to provide a suitable alternative of similar quality and budget. Check-in and check-out policies vary by hotel, and we are not responsible for early or late check-in/check-out requests that the hotel cannot accommodate.
8. Travel Insurance
VIP Desert Safari UAE is not liable for any damages resulting from accidents, illness, injury, loss of personal belongings, or trip cancellations. We recommend obtaining travel insurance to cover unforeseen events.
9. Travel Documents
Guests are responsible for ensuring they have the necessary documents for their tour, including a passport or valid ID. This is particularly important for international travelers. No refunds will be issued for lost or missing documents. We advise passengers to check entry requirements with their consulate before traveling, as visa and health requirements may change without notice.
10. Website Usage Restrictions
All content on this website, including logos, images, tour package information, and pricing, is the property of VIP Desert Safari UAE. By using this website, you agree not to exploit its content for any non-personal, commercial, or unlawful purposes.
11. Delivery & Shipping Policy
This statement is mandatory: “VIP Desert Safari UAE will NOT provide services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with UAE law.”
12. Governing Law and Jurisdiction
Any purchase, dispute, or claim arising from or related to this website shall be governed by and construed in accordance with UAE laws.